Get in Touch

Have a question about your order, warranty, or our watches? We're here to help.

📧 Email: service@bernywatch.com

📧 Email: customer.voice@bernywatch.com

💬 WhatsApp: +86 199 2457 2053

⏱ Response time: Within 24 hours on business days

For returns & cancellations: EU customers can submit withdrawal requests directly through your customer account at https://account.bernywatch.com. If you checked out with a phone number only, please use the link in your SMS order confirmation.