All Berny watches come with a 12-month warranty from the date of purchase. This warranty covers manufacturing defects in the movement and other internal components.

Our warranty covers defects in materials and workmanship under normal use during the warranty period. This includes the watch movement, hands, dial, and case. The warranty does not cover damage caused by accidents, misuse, water damage (unless the watch is specifically marked as water-resistant and used accordingly), normal wear and tear, or unauthorized repairs.

Even after the warranty period has expired, we are happy to assist you with repairs. Please contact us through any of the channels listed above, and we will provide you with a quote for the repair costs. We offer repair services for various issues, including movement repairs, crystal replacement, and strap adjustments.

To claim warranty service, please contact us through the platform where you purchased the watch (e.g., our official website, Aliexpress, Amazon). Send an email to the relevant email address provided above. Please provide your order number, a description of the issue, and any relevant photos or videos. Our customer support team will guide you through the process.

Yes, the warranty does not cover:

• Damage caused by accidents, misuse, or abuse.
• Water damage if the watch is not water-resistant or if it's used improperly.
• Normal wear and tear (e.g., scratches on the crystal or case).
• Battery replacement (for quartz watches).
• Damage caused by unauthorized repairs or modifications.
• Loss or theft of the watch.